Return Policy

Hassle-Free Returns for a Better Shopping Experience

At Lexabuy, your satisfaction is our top priority. If you're not fully satisfied with your purchase, we’re here to help.

Return Eligibility

• Returns are accepted within 30 days of receiving your order.

• Items must be unused, unwashed, and in original packaging.

• Proof of purchase (receipt or order number) is required.

How to Request a Return

1. Contact our support team at lexabuystore@gmail.com with your order number and reason for return.

2. We will respond within 24-48 hours with instructions and a return address.

3. Once your return is received and inspected, we’ll issue your refund to the original payment method.

Non-Returnable Items

• Personalized or custom-made items

• Final sale items

• Gift cards

Damaged or Incorrect Orders

If you received a damaged or incorrect item, please notify us within 7 days of delivery. Include photos and your order number for a faster resolution.

Refund Processing Time

Refunds are processed within 5–10 business days after we receive your return. Shipping charges are non-refundable unless the item was defective.

We value your trust and aim to make your return process smooth and fair. Thank you for shopping with Lexabuy.