Frequently Asked Questions

At Lexabuy, we believe in transparency. Here are answers to the most common questions our customers ask:

1. When will my order arrive?
Shipping usually takes 5–15 business days depending on your location. Once shipped, you’ll receive a tracking number via email.

2. How can I track my order?
After your order is dispatched, you will receive a tracking link in your email. You can track it directly on our Track Order page.

3. What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and other secure international payment gateways.

4. Can I cancel or change my order after placing it?
Orders can be modified or canceled within 12 hours of placement. Email us immediately at lexabuystore@gmail.com.

5. Do you ship internationally?
Yes, we ship to over 100 countries worldwide, including the USA, UK, UAE, Canada, Australia, and more.

6. What if I received a damaged or wrong item?
We’re sorry! Please contact us within 7 days with photos, and we’ll offer a replacement or refund.

7. Are my payment details secure?
Absolutely. Lexabuy uses SSL encryption and secure payment processors to protect your personal and payment information.